Understand and be competent with:
Personality Types
Understanding Organizational and Personal Values
Systemic Thinking and the 5 Whys process.
Decision Making approaches.
Conversation types.
Communication skills.
Conflict Management.
Holding difficult conversations.
Steps to building Lean teams.
Generational differences in the work place.
Feedback and employee engagement.
This program is designed for team leaders in the early stage of their career. It would also be very useful for people with leadership in their future, and anyone seeking to increase self-awareness and communication skills. It consists of a 4-day in classroom training session. The program includes personality testing, conflict management style and conversational style testing.
Case studies and role playing are included as part of developing skill in the focus area.
This should be required training for people new to the leadership function, but is very useful for those looking to become leaders as well as anyone seeking to increase self-awareness and communication skills.
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KAIZEN Institute Portugal, Lisboa
Estrada de Alfragide, 67
Alfrapark, Edifício C
2610 - 008 Amadora
Tel: +351 21 099 0460
E-mail:pt@kaizen.com
KAIZEN Institute Portugal, Porto
Rua Manuel Alves Moreira, 207
4405-520 V.N.Gaia
Tel: +351 22 372 2886
Fax: + 351 22 372 2887
E-mail:pt@kaizen.com
Clientes Kaizen
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