KAIZEN Basics - Service Management

Goals

The goal of the seminar is to familiarize the participants with the basics of KAIZEN / Lean.

With theoretical input, practical examples and exercises they learn about sustainable implementation of the Daily Kaizen process in office areas, while actively involving the employees in the change process.

In addition, the participants are able to take away numerous simple to implement suggestions on how they can structure and organize; their own work and their cooperation with colleagues, in order to gain more time for the value-adding activities.

kaizen-event-program

- Importance and philosophy of KAIZEN

- Theory and practical implementation of KAIZEN in administration, services and R&D

- Identify and evaluate improvement potentials

- Improve team organization with visual management and systematic communication

- Optimized self-organization

- Improve collaboration with standardization

- PDCA cycle and problem solving

- Success factors for the change process

- Interaction between KAIZEN, digitization and agility

Times:

Start Day 1 at 10.00

End Day 3 at 16.00

target group

Employees who want to improve the value chain in administration, service and R&D.

Managers who want to use the continuous improvement process to achieve their goals.

KAIZEN coordinators supporting the KAIZEN process in office areas.

Date01-02. Jul
LanguageDeutsch
Price1590 EUR
Location

Bad Homburg

Germany

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Contacto 

KAIZEN Institute Portugal, Lisboa
Estrada de Alfragide, 67
Alfrapark, Edifício C
2610 - 008 Amadora
Tel: +351 21 099 0460
E-mail:pt@kaizen.com


KAIZEN Institute Portugal, Porto
Rua Manuel Alves Moreira, 207
4405-520 V.N.Gaia
Tel: +351 22 372 2886
Fax: + 351 22 372 2887
E-mail:pt@kaizen.com

 

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