KAIZEN™ in Retail Operations

The KAIZEN™ in Retail Operations programme addresses retail supply chains optimisation tools and in-store customer service improvement.

Goals

•Struggle in fulfilling planograms

•Problems and waste related to store replenishment

•Stocks disfunction (throughout the logistics chain from the shelf to the supplier)

•Significant damage of stock /asset damage (known and unknown)

•Loss of sales due to service failures

•Excessive customer delays/queues

kaizen-event-program

•Flow Creation Principles in Retail Operations

•Analysis and cost analysis of the entire supply chain

•Kobetsu KAIZEN™ for failure reduction

•KAIZEN™ tools for Customer Service Improvement

•Daily KAIZEN™

•KAIZEN™ Events for Customer Experience Improvement

•KAIZEN™ Tools to improve Logistics Circuits and Transformation Processes

•Process Mapping

•Standard Work

•Simulation Exercises

•Case Studies

Date21-22. Abr
LanguageEnglish
Price400 GBP
Location

London

United Kingdom 2

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Contacto 

KAIZEN Institute Portugal, Lisboa
Estrada de Alfragide, 67
Alfrapark, Edifício C
2610 - 008 Amadora
Tel: +351 21 099 0460
E-mail:pt@kaizen.com


KAIZEN Institute Portugal, Porto
Rua Manuel Alves Moreira, 207
4405-520 V.N.Gaia
Tel: +351 22 372 2886
Fax: + 351 22 372 2887
E-mail:pt@kaizen.com

 

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